List formalny email (FOCUS 4 WRITING 4.8)

 0    18 cartonașe    anetaewa1976
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Întrebare Răspuns
1. INTRODUCTION I am writing on behalf of myself and my friends to draw your attention
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1. WSTĘP Piszę w imieniu swoim i moich przyjaciół, aby zwrócić Państwa uwagę
2 to an accident that took place at... last Saturday
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2 na pewno wydarzenie, które miało miejsce w... ostatnią sobotę
3. I would like to make a formal complaint about the way we were treated by staff at the centre
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3. Chciałbym złożyć oficjalną skargę dotyczącą sposobu, w jaki zostaliśmy potraktowani przez personel ośrodka
4. Main paragraph. Describe what happened
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4. Główny akapit. Opisz, co się wydarzyło
5. Last Saturday, some friends and I met in the centre at...
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5. W zeszłą sobotę spotkałam się z przyjaciółmi w centrum w...
6. We were having some drinks and enjoying ourselves when the manager of the cafe approached our table and acused us of being too noisy
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6. Piliśmy drinki i dobrze się bawiliśmy, gdy do naszego stolika podszedł menadżer kawiarni i zarzucił nam, że zachowujemy się zbyt głośno.
7. When we tried to reason with him, he immediately called security
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7. Kiedy próbowaliśmy z nim rozmawiać, natychmiast wezwał ochronę
8. A moment later, two guards arrived and forced us to leave the cafe
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8. Chwilę później przybyli dwaj strażnicy i zmusili nas do opuszczenia kawiarni
9. To make matters worse, they threatened to call the police and told us not to return in the future
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9. Co gorsza, grozili wezwaniem policji i kazali nam nie wracać w przyszłości
10. Conclusion
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10. Wnioski
11. We are particulary upset because the truth is we were no noisier than some of the other people in the cafe.
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11. Jesteśmy szczególnie zdenerwowani, ponieważ prawda jest taka, że nie byliśmy głośniejsi od niektórych innych osób w kawiarni.
12. To be honest, we are amazed that the centre security guards are allowed to treat customers in this way.
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12. Szczerze mówiąc, jesteśmy zdumieni, że ochroniarze ośrodka mogą w taki sposób traktować klientów.
13 Without doubt, the worst part of this whole accident was being thrown out of the busy shopping centre like criminals.
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13 Bez wątpienia najgorszą częścią całego wypadku było wyrzucenie mnie z zatłoczonego centrum handlowego jak przestępców.
14. We were so humiliated that we decided to contact you and complain
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14. Byliśmy tak upokorzeni, że postanowiliśmy się z Tobą skontaktować i złożyć skargę
15ENDING. As the manager of the centre, we urge you to reconsider your policies towards teenage customers
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15KONIEC. Jako kierownik zachęcam Państwa do ponownego rozważenia polityki wobec klientów nastoletnich
16. It is simply unfair to discriminate against young people in this way
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16. Dyskryminowanie młodych ludzi w ten sposób jest po prostu niesprawiedliwe
17. We have contacted the local media about the incident and look forward to your response
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17. Skontaktowaliśmy się z lokalnymi mediami w sprawie tego incydentu i czekamy na Państwa odpowiedź
18 Yours faithfully,
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18 Z poważaniem,

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