Module 5 - BPMN

 0    9 cartonașe    dklekowski
descarcă mp3 printează joacă Testează-te
 
Întrebare English Răspuns English
Categories of Business Processes
începe să înveți
Order-to-stock; Quote-to-order; Procure-to-pay; Issue-to-resolution; Application-to-approval
Order-to-cash
începe să înveți
performed by a vendor, starts with submitting order for a product, service, ends with delivery and payment; may encompass order verification, shipment, delivery, invoicing
Quote-to-order
începe să înveți
typically, precedes Order-to-stock, customer requests a price quote and Des with customer placing an order; Order-to-stock and quote-to-order can be combined into quote-to-cash process
Procure-to-pay
începe să înveți
obtaining quotes, approving purchase, selecting supplier; dual to quote-to-cash process
Issue-to-resolution
începe să înveți
customer raises an issue, continues until ideally both agree that the issue has been resolved; claim-to-resolution
application-to-approval
începe să înveți
starts with request, ends with approval/denial; building permit, business permit, application to degree program
ingredients of a business process
începe să înveți
events (no duration); activities (events can trigger a number of activities); decision points (decision made affects processes); outcome (positive or negative)
Business Process Management Lifecycle
începe să înveți
1. Process identification, 2. Process discovery, 3. Process analysis, 4. Process redesign, 5. Process implementation, 6. Process monitoring and controlling
BPMN
începe să înveți
events - starts with a noun; purchase order received; activities - starts with a verb in imperative form; approve order; process model - noun preceded by an adjective; order fulfilment process

Trebuie să te autentifici pentru a posta un comentariu.